Shift Leader – Supermarket Team, Guest Experience

Haven; Filey; Remote; GBP 11,000 - 19,000; Full time

Benefits offered by this job

50% off on-park dining

20% off Haven Holidays

In-store discounts

Free park facilities access

Fully funded qualifications

Job summary

Haven is hiring a Supermarket Shift Leader to support our on-park supermarket. You will lead shifts, guide the team, and ensure high standards of service and safety, while maintaining stock levels and displays.

You will inspire a guest-focused culture, handle issues, and train new colleagues. The role offers full-time seasonal hours with a competitive hourly rate and opportunities for development within the Haven group.

Qualifications

• Experience leading teams in a retail or supermarket environment.
• Strong communication and guest-services mindset.
• Willingness to work weekends, evenings and holidays.

Responsibilities

• Lead and support the team by assigning tasks and motivating staff.
• Provide prompt guest service and handle complaints.
• Manage stock levels, deliveries, and shelf presentation.
• Handle guest queries and train new team members.
• Step up as shift leader when assigned and assist team duties.

Skills

Leadership

Customer service

Stock management

Team motivation

Job description

Haven is hiring a Supermarket Shift Leader to support our on-park supermarket. You will lead shifts, guide the team, and ensure high standards of service and safety, while maintaining stock levels and displays.

You will inspire a guest-focused culture, handle issues, and train new colleagues. The role offers full-time seasonal hours with a competitive hourly rate and opportunities for development within the Haven group.