Shift Leader - Supermarket Operations & Guest Experience

Haven; Haven; A distancia; GBP 11.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dining discount up to 50%

Haven Holidays 20% off

In-store discounts

Free facilities access

Descripción de la vacante

Haven on-park supermarket is seeking a Supermarket Shift Leader to lead assigned shifts, motivate the team, and ensure safe, compliant operations. You’ll manage stock, handle guest queries, and train new colleagues, delivering high-quality service to guests and owners.

The role offers full-time seasonal hours with a welcoming team environment, extensive training, and progression opportunities. Excellent leadership and communication skills are essential for success.

Formación

• Experience as a Team Leader or Supervisor in a supermarket or retail environment is preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.

Responsabilidades

• Lead and support the team by assigning tasks and keeping workflow smooth.
• Deliver prompt, professional guest service and address complaints.
• Manage stock levels, deliveries, and tidy displays.
• Handle guest queries, creating a welcoming experience.
• Assist in training new team members on policies and procedures.
• Step up as shift leader when assigned.

Conocimientos

Leadership

Communication

Customer service

Flexibility

Descripción del empleo

Haven on-park supermarket is seeking a Supermarket Shift Leader to lead assigned shifts, motivate the team, and ensure safe, compliant operations. You’ll manage stock, handle guest queries, and train new colleagues, delivering high-quality service to guests and owners.

The role offers full-time seasonal hours with a welcoming team environment, extensive training, and progression opportunities. Excellent leadership and communication skills are essential for success.