Shift Leader, Supermarket: Lead Service & Stock

Haven; Filey; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

in-store purchases

Free access to our facilities

Savings at national brands and Retail

Job summary

Haven is seeking a Supermarket Shift Leader to join our on-park supermarket team in Filey. You will lead assigned shifts, motivate colleagues, and ensure high standards of guest service and store presentation.

Training and support are provided as you assume leadership duties to keep operations running smoothly. The role offers up to £13.71 per hour (age dependent) with the chance to develop through fully funded qualifications and career progression within Haven Holidays.

Qualifications

• Experience as a Team Leader or Supervisor in a supermarket or retail environment is preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.

Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Manage stock levels, check deliveries, and ensure shelves are well-stocked and displays tidy.
• Handle guest queries or issues efficiently, creating a welcoming experience.
• Assist in training new team members on company policies and procedures.

Skills

Leadership

Communication

Detail-oriented

Weekend/evening flexibility

Job description

Haven is seeking a Supermarket Shift Leader to join our on-park supermarket team in Filey. You will lead assigned shifts, motivate colleagues, and ensure high standards of guest service and store presentation.

Training and support are provided as you assume leadership duties to keep operations running smoothly. The role offers up to £13.71 per hour (age dependent) with the chance to develop through fully funded qualifications and career progression within Haven Holidays.