Fast-Food Shift Leader: Lead, Delight Guests

Haven; Filey; Remote; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Fully funded qualifications

Dining discounts (on-park)

Haven Holidays discounts

Facility access

National brand discounts

Job summary

Haven is seeking a Fast-Food Shift Leader to guide a busy team at our seaside locations. You’ll lead shifts, motivate staff, and ensure guests receive fast, friendly service while upholding food quality and safety standards.

This full-time role offers comprehensive training, ongoing support, and career development opportunities, including funded qualifications and exclusive team perks such as up to 50% off on-park dining and discounts at Haven Holidays.

Qualifications

• Experience as a Shift Leader, Team Leader or Supervisor in fast-food or quick-service is preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.

Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Skills

Leadership

Communication

Attention to detail

Customer service

Flexibility

Job description

Haven is seeking a Fast-Food Shift Leader to guide a busy team at our seaside locations. You’ll lead shifts, motivate staff, and ensure guests receive fast, friendly service while upholding food quality and safety standards.

This full-time role offers comprehensive training, ongoing support, and career development opportunities, including funded qualifications and exclusive team perks such as up to 50% off on-park dining and discounts at Haven Holidays.