Fast Food Shift Leader

Leisure Employment Services; Royal Oak; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Fully funded qualifications

Career development opportunities

Team perks: up to 50% off on-park din

Job summary

Haven is seeking a Fast-Food Shift Leader to manage shifts, lead a dynamic team, and ensure top-quality guest experiences. The role includes supervising food preparation, maintaining safety standards, and supporting staff with training and guidance.

You’ll contribute to a fast-paced, customer-focused environment within Haven’s seaside locations. Applicants should be ready to work flexible hours, including weekends and holidays; incumbents will receive comprehensive training and team-based perks.

Qualifications

• Experience as a Shift Leader, Team Leader or Supervisor in fast-food or quick-service preferred but training provided.
• Strong leadership and communication skills.
• Detail-oriented, especially with food orders.
• Committed to high-quality, customer-focused service.
• Willingness to work weekends, evenings and holidays as needed.

Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Skills

Leadership

Team motivation

Communication

Detail orientation

Flexibility

Job description

Position: Fast-Food Shift Leader Type: Full-Time / Permanent Pay Rates: Up to £13.71 per hour depending on age

Join our One Great Team here at Haven as a Fast-Food Shift Leader. Who can resist a great takeaway? At Haven, we've brought some favourites to the seaside, including Burger King, Papa John's, Slim Chickens, and Chopstix Noodle Bars! In this role, you'll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You'll inspire the team to provide fantastic guest experiences and high-quality food standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Requirements

• Experience as a Shift Leader, Team Leader or Supervisor in a fast-food or quick-service restaurant is preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

At Haven, we believe a career should be more than just a job - it should be something you love. As the UK's leading holiday operator, we're proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we're all about creating unforgettable experiences - not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK's most breath-taking spots, where memories are made every single day. We're passionate about what we do and have a lot of fun doing it - all thanks to our welcoming Breath of Fresh Air culture. If you're thinking about joining us, we couldn't be more excited to welcome you. Here's to the start of something special at Haven!