Shift Leader: Retail Team Captain (Flexible Hours)

Tesco; Bathgate; In loco; GBP 21.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday allowance 20–22 days + Bank/HB

Flexible working

Colleague Clubcard discounts

Wellbeing services

Life cover 5x pay

Employer pension contributions

Cycle-to-work

Uniform provided

Descrizione del lavoro

Tesco is hiring a Shift Lead in the United Kingdom to guide the store team, ensure smooth daily operations and deliver outstanding customer service. You will be the go-to person for colleagues on queries and help drive a welcoming, inclusive environment.

The role offers flexible hours, a minimum of 16 hours per week, and 18+ eligibility. Benefits include holiday allowance, discounts, wellbeing support, life cover and pension contributions.

Competenze

• Over 18 to apply.
• Experience in a team lead or management role in fast-paced retail.
• Strong service mindset and ability to meet customers' needs.
• Clear communicator with ability to keep the team informed.
• Natural leader who motivates and inspires performance.

Mansioni

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and be the go-to for day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Confidently lead the store in the manager's absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model great service.
• Stay curious and seek opportunities to serve customers and communities.

Conoscenze

Team Leadership

Customer Service

Communication

Decision Making

Adaptability

Coaching

Feedback

Descrizione del lavoro

Tesco is hiring a Shift Lead in the United Kingdom to guide the store team, ensure smooth daily operations and deliver outstanding customer service. You will be the go-to person for colleagues on queries and help drive a welcoming, inclusive environment.

The role offers flexible hours, a minimum of 16 hours per week, and 18+ eligibility. Benefits include holiday allowance, discounts, wellbeing support, life cover and pension contributions.