Shift Leader - Retail (Flexible Hours, Evenings)

Tesco UK; Plymouth; On-site; GBP 21,000 - 23,000; Part time

Benefits offered by this job

Minimum 16 hours/week

Disability Confident Leader

Job summary

Tesco UK is hiring a Shift Lead to guide daily store operations, drive customer service, and support team members across departments. This role involves leading the team, ensuring smooth in-store execution, and maintaining high standards of service.

You will manage shift coverage to meet variable store needs, mentor staff, and act as a reliable floor presence to keep operations running efficiently.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service focus and problem-solving ability.
• Clear communicator with ability to inform and motivate a team.

Responsibilities

• Lead the store team in the Manager's absence.
• Deliver excellent service to customers across all store areas.
• Coach colleagues, provide feedback and role model great service.

Skills

Team leadership

Customer service

Communication

Job description

Tesco UK is hiring a Shift Lead to guide daily store operations, drive customer service, and support team members across departments. This role involves leading the team, ensuring smooth in-store execution, and maintaining high standards of service.

You will manage shift coverage to meet variable store needs, mentor staff, and act as a reliable floor presence to keep operations running efficiently.