Shift Leader - Premium Pub

Hall & Woodhouse - West Region; Exeter; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Pay £13.70/hr

Share of tips

Bonus scheme

60% off meals on duty

Career progression to GM

Job summary

Hall & Woodhouse's Topsham pub, The Lighter, invites an enthusiastic Shift Leader to join a warm, busy team on the Quayside near Exeter. You will lead service, oversee opening and closing, and help create memorable guest experiences in a classic English pub setting.

The role offers £13.70 per hour with tips on top, a bonus scheme, generous lifestyle benefits, and a clear career progression path to General Manager within Hall & Woodhouse.

Qualifications

• Experience in hospitality with supervisory exposure.
• Able to open/close and manage safety procedures.
• Excellent guest service and communication.

Responsibilities

• Oversee opening and closing procedures.
• Ensure safety and security standards.
• Coach and develop team.
• Deliver outstanding guest experiences.

Skills

Leadership

Guest experience

Team supervision

Hospitality

Job description

Pub Management + £13.70 per hour + Tips + 60% off meals + Clear Career Progression

About Hall & Woodhouse - Sunday Times Best Place to Work

Hall & Woodhouse is the Dorset based brewer that owns over 150 high end pub restaurants and inns throughout the South of England. Founded in 1777 we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business.

Fabulous Pub - On the Quayside

Part of the Hall & Woodhouse family of iconic pubs and located in the historic Saxon town of Topsham on the banks of the Exe Estuary, the Lighter is a picturesque example of a friendly, classic English pub. Great for locals and visitors alike with flagstone floors, a log burner and large terrace right on Topsham Quay the pub is busy all year peaking in the summer months. The Lighter is well positioned close to all amenities and not far from Exeter.

We’re now looking to strengthen our
leadership team with an enthusiastic Shift Leader - is that you?

What you'll get as a Shift Leader at Hall & Woodhouse:

• Pay of £13.70 per hour
• Share of tips on top of base pay
• Bonus scheme
• Generous lifestyle benefits with extra
  rewards for exceptional performance
• Clear career pathway to General Manager
  at H&W
• 60% off meals while on duty
• Consistent 5‑day working week supporting
  work–life balance
• A fun, supportive and sustainable
  workplace
• A warm welcome from a team that helps you
  shine—at a Sunday Times Best Places to Work company

What you'll need to be:

• A shift leader or assistant manager who
  is kind, calm and approachable
• Confident overseeing opening/closing,
  safety and security procedures
• Well‑presented, detail‑focused and
  professional
• Willing to support the GM in coaching and
  developing the team
• Logical, organized and able to manage
  multiple tasks
• Driven to deliver outstanding guest
  experiences
• Able to work days, evenings and weekends
  and reliably manage the commute
• A natural host who loves creating day making moments
• Looking for an employer that recognizes
  and rewards talent
• Experienced in hospitality, ideally with
  supervisory experience in a busy food‑led environment

If you care about what you do and want to
grow with a supportive team, apply today.

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