Shift Leader: Italian Hospitality, Path to GM

Harri.com; Greater London; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Tronc participation

Company pension scheme

Life assurance at 2x annual pay

Paid holiday allowance

Refer a friend bonus £1,000

Free meals on shift

Wellbeing and financial tools

Job summary

Prezzo Italian is seeking a Duty Manager to own the shift, lead the team on the floor, and ensure every guest enjoys an exceptional dining experience. You will work with the general manager to refine service, coach staff, and uphold brand standards.

This role offers a clear path to Assistant Manager and General Manager within Brava Hospitality Group, with strong emphasis on team development, food quality, and guest satisfaction across Prezzo Italian outlets.

Qualifications

• Experience leading a team on the floor in busy hospitality settings.
• Calm under pressure during peak service periods.
• People-first leadership style that supports and develops the team.
• Ambition to grow into restaurant management and take on bigger scope.

Responsibilities

• Lead the shift from floor to back-of-house, setting tone and standards.
• Ensure guests receive exceptional hospitality and food quality on every visit.
• Open and close the restaurant, manage cash, tills and shift labour effectively.
• Maintain high standards for food safety, allergen handling, and licensing compliance.

Skills

Team leadership

Calm under pressure

People-first leadership

Ambition to grow into management

Job description

Prezzo Italian is seeking a Duty Manager to own the shift, lead the team on the floor, and ensure every guest enjoys an exceptional dining experience. You will work with the general manager to refine service, coach staff, and uphold brand standards.

This role offers a clear path to Assistant Manager and General Manager within Brava Hospitality Group, with strong emphasis on team development, food quality, and guest satisfaction across Prezzo Italian outlets.