Duty Manager — Lead Shifts, Build Your Path to GM

Prezzo Trading LTD; Oswestry; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Tronc sharing in busy restaurant

Company pension scheme

Life assurance 2x annual pay

Birthday off

Free meals on shift

EAP & 24/7 GP helpline

Stream pay app

Discounted Prezzo Italian meals 50%

25% off Brava restaurants

Share 25% off with up to 5 friends

Tastecard and Hospitality Rewards

Electric car scheme

Ongoing development and coaching

Clear path to Assistant Manager

Job summary

Prezzo Italian is seeking a Duty Manager to own the shift, lead the team, and ensure every guest receives exceptional hospitality. You’ll open, close, and guide the floor, setting the tone for great service as the brand continues to grow.

You will manage the team with energy and care, balancing guest experience with operational priorities, and contribute to a culture of pride in food and hospitality across Prezzo Italian restaurants.

Qualifications

• Experience leading a team on the floor in busy, guest-focused hospitality.
• Ability to keep calm under pressure and manage a full restaurant on busy shifts.
• Strong guest service orientation and attention to detail.

Responsibilities

• Lead the shift, run pre-shift briefings, and set the pace for hospitality excellence.
• Open and close the restaurant, manage cash, tills and stock during your shift.
• Keep labour costs on track and ensure smooth handovers between shifts.
• Maintain food safety, allergen procedures, health and safety, and licensing standards.

Skills

Team leadership

Customer service

Shift management

Cash handling

Job description

Prezzo Italian is seeking a Duty Manager to own the shift, lead the team, and ensure every guest receives exceptional hospitality. You’ll open, close, and guide the floor, setting the tone for great service as the brand continues to grow.

You will manage the team with energy and care, balancing guest experience with operational priorities, and contribute to a culture of pride in food and hospitality across Prezzo Italian restaurants.