Shift Leader - Inspiring Front‑Line Coach in QSR

Chopstix Group; Stockport; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% Employee Discount

£13.21

Online Discounts in High Street Stores

Opt in Health Plans

Company Pension Plan

Pick n Mix Diploma Program

Cycle to Work Scheme

Free Mortgage Advice

Wellbeing Support (Confidential Advice

Access to Wages in Advance

Career Development via our Career Path

Incentive Schemes

Free Meals on Shift

Job summary

Chopstix Group in Stockport is seeking a Team Leader who leads from the front, runs shifts, and supports the store to drive performance while delivering outstanding customer experiences.

You will coach your team, maintain high standards across all areas of the store, and be flexible for evenings, weekends, and occasional late nights. This role requires a hands-on approach and strong communication.

Qualifications

• Experience in a hospitality, retail, leisure, or customer-focused environment.
• Confidence leading or supporting a team in a fast-paced setting.
• The ability to take ownership of shifts and make decisions when needed.
• A passion for delivering great customer service and memorable experiences.

Responsibilities

• Lead from the front and run shifts as a key holder.
• Support the smooth day-to-day operation of the store and work with the management team to drive performance.
• Coach and inspire the team to foster teamwork and high standards.
• Ensure every customer leaves with a flavour-packed experience and handle feedback constructively.

Skills

Leadership

Team management

Communication

Customer service

Flexibility

Job description

Chopstix Group in Stockport is seeking a Team Leader who leads from the front, runs shifts, and supports the store to drive performance while delivering outstanding customer experiences.

You will coach your team, maintain high standards across all areas of the store, and be flexible for evenings, weekends, and occasional late nights. This role requires a hands-on approach and strong communication.