Shift Leader - Inspire the Team, Delight Customers

Greggs plc; Baldock; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay paid weekly

Colleague discount up to 50% off Gregg

Free hot drinks for you on shift

Paid breaks

Profit sharing 10% of profits with our

Health and Wellbeing App with RemoteGP

Holiday entitlement that grows with us

Colleague share plans

Pension scheme with up to 7% employer/

Employee assistance app and helpline

Long service awards

Savings and discounts for everyday use

Job summary

Greggs plc in Baldock is seeking a Shift Manager to lead the shop when the Store Manager isn’t present and to motivate the team to deliver excellent customer service. You’ll oversee daily operations across in-shop, delivery, and Click + Collect channels, supervise food preparation, keep displays stocked, and ensure a clean, welcoming store environment for every customer.

We offer competitive weekly pay, a strong colleague discount, free hot drinks on shift, paid breaks, and a range of benefits

Qualifications

• Experience supervising a team in a customer-focused environment.
• Strong leadership and communication skills.
• Able to work in a fast-paced retail setting.

Responsibilities

• Inspire and lead the team to maintain high shop standards.
• Serve customers in a fast and friendly manner and lead by example.
• Prepare products, including sandwiches and managing ovens.
• Keep displays fully stocked and well presented at all times.
• Maintain a clean, tidy and welcoming shop environment.

Skills

Leadership

Customer service

Team supervision

Fast-paced environment

Job description

Greggs plc in Baldock is seeking a Shift Manager to lead the shop when the Store Manager isn’t present and to motivate the team to deliver excellent customer service. You’ll oversee daily operations across in-shop, delivery, and Click + Collect channels, supervise food preparation, keep displays stocked, and ensure a clean, welcoming store environment for every customer.

We offer competitive weekly pay, a strong colleague discount, free hot drinks on shift, paid breaks, and a range of benefits