Shift Lead: Inspire Teams, Delight Customers

Greggs; Purston Jaglin; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount 50% off Greggs

Free hot drinks on shift

Paid breaks

Profit sharing (10% of profits)

Health and wellbeing app

Growing holiday entitlement

Colleague share plans

Pension scheme (7% match)

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs is seeking a Shift Manager to lead a busy shop and support the management team when the store manager is away. You will motivate the team, ensure quick, friendly service and oversee sandwich preparation, oven management, stock displays and shop cleanliness.

This role offers weekly pay, staff discounts, free hot drinks on shift, paid breaks and a range of employee benefits including pension and wellbeing support.

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable with strong leadership abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver excellent results and uphold shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare our products, including making sandwiches and managing ovens.
• Keep displays fully stocked with a wide range of options for customers.
• Maintain a clean, tidy, and presentable shop environment.

Skills

Leader ship

Customer service

Team supervision

Job description

Greggs is seeking a Shift Manager to lead a busy shop and support the management team when the store manager is away. You will motivate the team, ensure quick, friendly service and oversee sandwich preparation, oven management, stock displays and shop cleanliness.

This role offers weekly pay, staff discounts, free hot drinks on shift, paid breaks and a range of employee benefits including pension and wellbeing support.