Shift Leader — Fast-Paced QSR with Growth Path

POPEYES UK CHICKEN & PIZZA LTD; Preston; Hybrid; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Hourly rate £12.75–£13.25 with Duty-ML

£1000 refer a friend bonus

Flexible schedules

Free meals on shift

Gym & retail discounts

Tech scheme

Fast track management development

Job summary

Popeyes UK & I is seeking a dedicated Shift Supervisor to run shifts, lead from the front, and deliver excellent guest experience in a fast-paced environment in Preston. You will coach the team, manage standards, and ensure food safety and smooth operations.

Join a thriving brand with a supportive management team, flexible schedules, and a pathway into higher management. Emphasis on teamwork and delivering consistent quality on every shift.

Qualifications

• Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable).
• Lead-from-the-front mindset — hands-on and support your team at all times.
• Passion for people — great results come from great teams.
• Confidence in managing standards, compliance, and food safety.
• Strong communication skills and ability to motivate a team.
• Stay calm, organised and focused in a busy environment.
• Hunger to grow and develop — pathway into management.

Responsibilities

• Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards.
• Support your management team in hitting performance goals and driving results.
• Lead pre-shift briefings and keep your team aligned, focused, and energised.
• Be the role model — set the tone, keep standards high, and lead from the front.
• Create a fun, inclusive environment where both team and guests feel the energy.
• Coach, train, and develop your team — building future leaders.
• Ensure full compliance with food safety (HACCP), health & safety, and company standards.
• Take ownership of your shift performance — labour, flow, and service.
• Bring the fun and keep the energy high, the service smooth, and the culture poppin’

Skills

Shift supervision

Team leadership

People management

Communication skills

Job description

Popeyes UK & I is seeking a dedicated Shift Supervisor to run shifts, lead from the front, and deliver excellent guest experience in a fast-paced environment in Preston. You will coach the team, manage standards, and ensure food safety and smooth operations.

Join a thriving brand with a supportive management team, flexible schedules, and a pathway into higher management. Emphasis on teamwork and delivering consistent quality on every shift.