Shift Leader: Inspire Teams & Delight Customers

Greggs; Cheltenham; On-site; GBP 16,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Wellbeing app

Growing holiday entitlement

Share plans

Pension scheme (7% match)

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs in Cheltenham is seeking a Shift Manager to oversee the shop when the Manager isn’t present. You’ll motivate the team, ensure excellent customer service, and manage in-store and online orders. Expect a dynamic shift with responsibilities ranging from food prep to display stock and shop presentation.

You’ll be a reliable leader who supports an inclusive culture and drives daily performance to keep customers returning for great experiences.

Qualifications

• Previous team supervisory experience in a customer‑focussed environment.
• Able to lead by example and motivate colleagues to meet standards.

Responsibilities

• Inspire the team to deliver amazing results and maintain high shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including sandwiches and oven management.
• Keep displays stocked and the shop clean, tidy and presentable.

Skills

Team supervision

Customer service

Reliability

Leadership

Job description

Greggs in Cheltenham is seeking a Shift Manager to oversee the shop when the Manager isn’t present. You’ll motivate the team, ensure excellent customer service, and manage in-store and online orders. Expect a dynamic shift with responsibilities ranging from food prep to display stock and shop presentation.

You’ll be a reliable leader who supports an inclusive culture and drives daily performance to keep customers returning for great experiences.