Shift Leader — Guest Service & Operations

Marugame; City of Westminster; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Marugame invites a motivated Supervisor to support daily restaurant operations and lead our team during shifts. You will work closely with the management team to maintain Marugame standards and guest satisfaction.

Join a fast-paced environment with full training and clear paths for progression, including potential steps toward further management roles. A supportive and inclusive team culture awaits.

Qualifications

• Experience in hospitality or fast-paced environments.
• Excellent communication and teamwork.
• Ability to lead and support a team.

Responsibilities

• Support the General Manager and Assistant Manager with daily restaurant operations.
• Lead and motivate the team during shifts.
• Run shifts and maintain standards of food quality and presentation.
• Deliver excellent guest service.
• Train and develop Team Members.
• Support stock, waste and labour control.
• Ensure restaurant is clean, organised and ready for guests.

Skills

Hospitality experience

Strong communication

Teamwork

Leadership

Organisational skills

Attention to detail

Guest service

Job description

Marugame invites a motivated Supervisor to support daily restaurant operations and lead our team during shifts. You will work closely with the management team to maintain Marugame standards and guest satisfaction.

Join a fast-paced environment with full training and clear paths for progression, including potential steps toward further management roles. A supportive and inclusive team culture awaits.