Shift Leader – Fast-Paced Hospitality with Growth Path

Marugame; Greater London; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Employee benefits applicable to your角色

Job summary

Marugame in Greater London is seeking a dedicated Supervisor to support the management team and lead the restaurant during daily operations. You will oversee shifts, ensure standards, and deliver outstanding guest service, while supporting training and stock control to keep the venue running smoothly.

The role requires a hands-on, communicative leader who can motivate the team and maintain Marugame’s high standards of food quality and service.

Qualifications

• Experience in hospitality, retail or a similar fast-paced environment.
• Strong communication and teamwork skills.
• Confident to lead and support a team.
• Positive, hands-on approach.
• Good organisation and attention to detail.
• Passion for food and guest service.
• Willingness to learn and develop.

Responsibilities

• Supporting the GM and Assistant Manager with daily restaurant operations.
• Leading and motivating the team during shifts.
• Running shifts and maintaining standards.
• Delivering excellent guest service.
• Supporting the team across all restaurant stations.
• Ensuring food quality and presentation meet Marugame standards.
• Completing opening, closing and operational checklists.
• Carrying out regular travel paths and identifying issues during shifts.
• Upholding food safety, health & safety and compliance.
• Helping train and develop Team Members.
• Supporting stock, waste and labour control.
• Keeping the restaurant clean, organised and guest-ready.

Skills

Hospitality experience

Strong communication

Team leadership

Positive hands-on approach

Organised and detail-oriented

Passion for food and guest service

Willingness to learn and develop

Job description

Marugame in Greater London is seeking a dedicated Supervisor to support the management team and lead the restaurant during daily operations. You will oversee shifts, ensure standards, and deliver outstanding guest service, while supporting training and stock control to keep the venue running smoothly.

The role requires a hands-on, communicative leader who can motivate the team and maintain Marugame’s high standards of food quality and service.