Junior Front of House Manager - Lead, Mentor & Shifts

wagamama; Harrogate; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Biweekly pay

Tips share

Employee discounts

Free meals on shift

Early access to earned pay (wagestream

Parental leave

Brand discounts

Job summary

wagamama is hiring a junior front of house manager to lead service on busy shifts, support the team, and ensure guests leave wanting to return. Based in Harrogate, this full-time role blends hands-on leadership with a commitment to great guest experiences.

You’ll work with the management team to run a vibrant restaurant, plan shifts, mentor staff, manage labour, and respond quickly to challenges. A Kaizen mindset helps you spot small improvements and make them happen.

Qualifications

• Experience leading teams in fast-paced hospitality environments.
• Ability to plan shifts and manage labour effectively.
• Customer-focused approach with strong communication skills.

Responsibilities

• Run a vibrant, high-performing restaurant with the management team.
• Mentor your team and support their growth.
• Step in during busy periods to maintain smooth service.
• Address on-the-floor issues promptly and keep pace with demand.
• Apply a Kaizen mindset to identify small improvements and implement them.

Skills

Team leadership

Shift planning

Labour management

Guest service

Problem solving

Job description

wagamama is hiring a junior front of house manager to lead service on busy shifts, support the team, and ensure guests leave wanting to return. Based in Harrogate, this full-time role blends hands-on leadership with a commitment to great guest experiences.

You’ll work with the management team to run a vibrant restaurant, plan shifts, mentor staff, manage labour, and respond quickly to challenges. A Kaizen mindset helps you spot small improvements and make them happen.