Assistant Manager

Marugame; Greater London; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Full training and development

Progression to General Manager

Supportive, people-focused environment

Employee benefits

Leadership and commercial skills发展

Job summary

Marugame Udon is seeking an Assistant Manager to support the General Manager in leading a busy restaurant and delivering strong operational performance.

You will be a visible leader, coaching teams, ensuring high standards and helping meet business targets in a fast-paced environment.

Qualifications

• Previous management experience in hospitality or fast-paced environments.
• Strong leadership and communication skills.
• Hands-on approach with willingness to support the team.
• Flexibility to work evenings, weekends and peak trading periods.

Responsibilities

• Support the General Manager with day-to-day running of the restaurant.
• Lead shifts and act as an operational role model for the team.
• Maintain high standards of food quality, service, hospitality and cleanliness.
• Ensure operational procedures, routines and checklists are completed effectively.
• Maintain food safety, health & safety and compliance standards.
• Support action plans following audits and operational reviews.
• Coach and develop managers and team members.
• Support recruitment, onboarding and training of new starters.
• Help manage sales, labour, food cost, waste and restaurant profitability.
• Support forecasting, rota planning, ordering and stock control.
• Monitor guest experience and take action to improve performance.
• Support company promotions and local marketing activity.

Skills

Leadership

Communication

Commercial awareness

Organisation

People development

Guest experience

Flexibility

Job description

Assistant Manager – Marugame Udon

At Marugame Udon, our restaurants are all about great food, great hospitality and creating happy guests.

We are looking for an experienced and motivated Assistant Manager to support the General Manager in leading the restaurant and delivering strong operational, people and financial performance.

As an Assistant Manager, you’ll be a visible leader in the restaurant, supporting the team, maintaining high standards and helping the General Manager achieve the restaurant’s business targets.

What you’ll be doing

• Supporting the General Manager with the day-to-day running of the restaurant
• Leading shifts and acting as an operational role model for the team
• Maintaining high standards of food quality, service, hospitality and cleanliness
• Ensuring operational procedures, routines and checklists are completed effectively
• Maintaining strong food safety, health & safety and compliance standards
• Supporting action plans following audits and operational reviews
• Coaching and developing managers and Team Members
• Supporting recruitment, onboarding and training of new starters
• Helping manage sales, labour, food cost, waste and restaurant profitability
• Supporting forecasting, rota planning, ordering and stock control
• Monitoring guest experience and taking action to improve performance
• Supporting company promotions and local marketing activity

These responsibilities come directly from the AM JD, including supporting sales/labour/profit targets, forecasting and rotas, stock and waste control, customer experience, recruitment, training and local marketing.

What we’re looking for

• Previous management experience in hospitality, restaurants, retail or another fast-paced environment
• Strong leadership and communication skills
• Confidence leading busy shifts and making operational decisions
• A hands-on approach and willingness to support the team
• Good commercial awareness and understanding of restaurant KPIs
• Strong organisation and attention to detail
• Passion for developing people and delivering great guest experiences
• Flexibility to work evenings, weekends and peak trading periods

The flexibility point is specifically included in your JD, which expects the AM to work according to business needs, including evenings, weekends and peak periods.

What we offer

• Full training and development
• Opportunity to progress to General Manager and beyond
• A supportive, people-focused working environment
• Employee benefits applicable to the role
• The opportunity to develop your leadership and commercial skills within a growing restaurant business

Ready for your next step?

If you’re passionate about hospitality, enjoy developing people and want to take greater responsibility for running a successful restaurant, we’d love to hear from you.