Shift Leader: Frontline Pub Service & Team Success

Chef and Brewer; Gloucester; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career progression across brands

Food & drink discounts

Employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

Refer a friend bonus up to £1,500

Wagestream

Retail discounts

Job summary

Chef & Brewer is seeking a Team Leader to guide staff, maintain high standards of service, and ensure smooth shift operation at Wheatstone Inn (Gloucester). You will deputise for management, resolve issues swiftly, and foster a warm, welcoming atmosphere for guests.

Qualifications highlight leadership, attention to detail, and strong English communication to ensure safety and allergen controls are understood and followed.

Qualifications

• Provide customers with a heartfelt and memorable experience each time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift to run like clockwork.
• Ensure the bar is safe, legal, and clean, and issues are dealt with quickly and safely.

Responsibilities

• Lead by example to ensure the shift runs smoothly.
• Maintain high standards of service and customer satisfaction.

Skills

Team Leadership

Customer Service

Shift Coordination

Bar Safety & Compliance

Communication

Job description

Chef & Brewer is seeking a Team Leader to guide staff, maintain high standards of service, and ensure smooth shift operation at Wheatstone Inn (Gloucester). You will deputise for management, resolve issues swiftly, and foster a warm, welcoming atmosphere for guests.

Qualifications highlight leadership, attention to detail, and strong English communication to ensure safety and allergen controls are understood and followed.