Shift Leader — Flexible Hours Path to Management

Moto Hospitality; Grantham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual bonus up to £3,445pa

Up to 60% discount for self and family

Enhanced benefits: pension, sick pay,M

Job summary

Moto Hospitality in Grantham is seeking a Supervisor to act as the strong right hand to the Store Manager, leading shifts and ensuring the unit runs smoothly each day. You will be a brand ambassador for a popular service area, delivering exceptional service while promoting KFC’s standards.

The role offers development opportunities, an annual bonus, and a generous staff discount, with enhanced benefits including pension, sick pay and life assurance.

Qualifications

• Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service.
• Passion for delivering a memorable customer experience.
• Great communication skills and be comfortable making decisions.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Lead shifts with confidence, ensuring smooth operations during busy trading periods.
• Create a positive, high-energy culture where colleagues feel valued, supported, and empowered.
• Maintain outstanding food safety, health & safety, and compliance standards at all times.
• Monitor performance through key metrics and take action to drive continuous improvement.
• Act as a role model for KFC's values, service standards, and ways of working.

Skills

Leadership

Customer service

Communication skills

Job description

Moto Hospitality in Grantham is seeking a Supervisor to act as the strong right hand to the Store Manager, leading shifts and ensuring the unit runs smoothly each day. You will be a brand ambassador for a popular service area, delivering exceptional service while promoting KFC’s standards.

The role offers development opportunities, an annual bonus, and a generous staff discount, with enhanced benefits including pension, sick pay and life assurance.