Shift Leader: Path to Management + Bonus & Flexible Hours

Moto; Chippenham; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Annual bonus up to £3,445

Staff discount up to 60%

Enhanced benefits including pension, 


Job summary

Moto at Leigh Delamere Services, Chippenham, Wiltshire, is seeking a Supervisor to be the strong right hand to the Store Manager. You’ll lead shifts, uphold brand standards, and deliver exceptional service as we serve guests at the nation’s favourite rest stop.

The role includes development opportunities, a competitive annual salary (£28,505.25 per annum for 40 hours/week), and an annual bonus up to £3,445. We offer enhanced benefits and staff discounts.

Qualifications

• Experience leading or supervising teams ideally within retail, hospitality, catering, or customer service.
• Strong communication skills and ability to make decisions under pressure.
• Ability to work on own initiative and drive results.

Responsibilities

• Lead shifts with confidence to ensure smooth operations during busy periods.
• Create a positive, high-energy culture where colleagues feel valued and empowered.
• Maintain food safety, health & safety, and compliance standards at all times.
• Monitor performance metrics and drive continuous improvement.
• Act as a role model for Costa's values, service standards, and ways of working.
• Support the Store Manager and step in when needed.

Skills

Team leadership

Customer service

Communication

Decision making under pressure

Job description

Moto at Leigh Delamere Services, Chippenham, Wiltshire, is seeking a Supervisor to be the strong right hand to the Store Manager. You’ll lead shifts, uphold brand standards, and deliver exceptional service as we serve guests at the nation’s favourite rest stop.

The role includes development opportunities, a competitive annual salary (£28,505.25 per annum for 40 hours/week), and an annual bonus up to £3,445. We offer enhanced benefits and staff discounts.