Shift Leader – Flexible, Dynamic Retail Team Coach

Tesco PLC; Clifton; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Colleague Clubcard

Wellbeing services

Life cover

Pension with employer contributions

Employee discounts

Cycle to work

Job summary

Tesco PLC is hiring a Shift Leader to join our busy store environment in the UK. You will coordinate a small team, deliver great customer service, and lead by example in a fast-paced retail setting.

You’ll ensure smooth operations, coach colleagues on the shop floor, and focus on putting customers first every day. We offer flexible hours, a guaranteed minimum weekly hours, and a range of benefits including Colleague Clubcard, wellbeing support, life cover, a strong pension, and employee

Qualifications

• Demonstrated customer service excellence is essential.
• Ability to lead and coach a small team.
• Clear communication with staff and customers is required.
• Capable of building strong relationships with colleagues.
• Comfort with making quick decisions in a fast-paced retail env.
• Willingness to adapt to shifts and changing priorities.

Responsibilities

• Coordinate a team to deliver in a fast-paced retail environment.
• Lead the customer service approach aligned with Tesco standards.
• Coach and guide colleagues on the shop floor to improve service.

Skills

Customer service

Leadership

Communication

Team collaboration

Decision making

Flexibility

Job description

Tesco PLC is hiring a Shift Leader to join our busy store environment in the UK. You will coordinate a small team, deliver great customer service, and lead by example in a fast-paced retail setting.

You’ll ensure smooth operations, coach colleagues on the shop floor, and focus on putting customers first every day. We offer flexible hours, a guaranteed minimum weekly hours, and a range of benefits including Colleague Clubcard, wellbeing support, life cover, a strong pension, and employee