General Manager: Lead Fast-Paced QSR Growth

QSRP group; Preston; Hybrid; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Salary up to £37k

45 hour contract

Online discounts

Company pension

Cycle to work

Refer a friend

Incentive schemes

Job summary

Chopstix seeks a General Manager to lead a restaurant in a fast-paced hospitality environment. You will build and nurture a high-performing team, drive sales and customer experience, and ensure operational excellence. This role demands hands-on leadership, coaching, and strong commercial awareness to balance pace with quality service.

You will recruit, onboard, train, and develop staff while maintaining high standards and delivering bold flavours and outstanding results daily.

Qualifications

• Experience leading and developing teams in fast-paced hospitality or QSR.
• Hands-on leadership with the ability to coach from the front.
• Strong commercial awareness and ability to drive sales and profitability.
• Experience managing labour, costs, and customer experience metrics.
• Proven ability to recruit, onboard, train and develop staff.

Responsibilities

• Run the restaurant like your own, building a high-performance team.
• Balance pace, performance, and customer experience to deliver results.
• Lead from the front to set standards and motivate the team.
• Drive sales, profitability, productivity and operational excellence.
• Recruit, onboard, train and succession plan for restaurant staff.

Skills

Leadership

Commercial awareness

Data-driven decisions

QSR experience

Recruitment & training

Customer experience

Coaching

Team development

Operational excellence

Job description

Chopstix seeks a General Manager to lead a restaurant in a fast-paced hospitality environment. You will build and nurture a high-performing team, drive sales and customer experience, and ensure operational excellence. This role demands hands-on leadership, coaching, and strong commercial awareness to balance pace with quality service.

You will recruit, onboard, train, and develop staff while maintaining high standards and delivering bold flavours and outstanding results daily.