Front-of-House Leader | Grow, Lead & Shape Guest Experiences

Umami Telford; Telford; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career growth opportunities

Collaborative team environment

Job summary

Umami World Kitchen in the United Kingdom invites applications for an experienced Restaurant Supervisor to lead our front-of-house team and ensure an outstanding dining experience for guests. You will oversee daily operations, manage staff, and coordinate service.

The role requires strong leadership, excellent communication, and the ability to motivate a team, with responsibilities including reservations, seating plans, training, and maintaining health and safety standards.

Qualifications

• Experience as Restaurant Supervisor or in a similar role.
• Strong leadership and communication skills.
• Ability to manage and motivate a team.
• Knowledge of restaurant operations and inventory control.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Supervise front-of-house staff and hosts.
• Ensure service standards and handle guest inquiries.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating arrangements, and service flow.
• Oversee cleanliness and organization of dining areas.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Ensure compliance with health, safety, and hygiene regulations.

Skills

Leadership

Customer service

Team management

Operations knowledge

Inventory control

Flexibility

Job description

Umami World Kitchen in the United Kingdom invites applications for an experienced Restaurant Supervisor to lead our front-of-house team and ensure an outstanding dining experience for guests. You will oversee daily operations, manage staff, and coordinate service.

The role requires strong leadership, excellent communication, and the ability to motivate a team, with responsibilities including reservations, seating plans, training, and maintaining health and safety standards.