Shift Leader: Fast‑Paced Bar, Growth & Guest Experience

Joe & The Juice; Oxford; Hybrid; GBP 15,000 - 18,000; Full time

Job summary

JOE & THE JUICE is seeking a Shift Manager to keep each shift running smoothly. You will organise day-to-day operations, delegate tasks, and provide coaching to help your team perform and develop. Guest satisfaction and store performance start with strong shift leadership, reporting to the Store Manager.

You will drive results and create a positive environment for both guests and team members, leading by example and upholding high standards during busy periods.

Qualifications

• A great Shift Manager leads through action, not authority.
• You create structure during busy shifts, support your team when challenges arise, and set the standard through your own performance.
• You take ownership of operational results and understand the connection between strong execution, guest satisfaction, and commercial performance.
• You've spent time in a fast paced environment and know what it takes to keep quality, service, and operations on track when things get busy.
• You're here because you're always looking to grow, take on more responsibility, and add one more tool to your toolbox.

Responsibilities

• Execute shifts in line with the DCWF, delegating tasks effectively and providing constructive feedback.
• Ensure the store meets Pink Standard requirements, maintaining food safety, cleanliness, and compliance.
• Develop and coach Juicers through on-the-job training and feedback to strengthen performance.
• Lead the guest experience by example and resolve guest concerns professionally.
• Monitor sales, inventory, deliveries, and waste to ensure efficient shifts.

Skills

Leadership

Guest service

Communication

Problem solving

Job description

JOE & THE JUICE is seeking a Shift Manager to keep each shift running smoothly. You will organise day-to-day operations, delegate tasks, and provide coaching to help your team perform and develop. Guest satisfaction and store performance start with strong shift leadership, reporting to the Store Manager.

You will drive results and create a positive environment for both guests and team members, leading by example and upholding high standards during busy periods.