Shift Leader - Elevate Pub Service & Team

Urban - BRA_209; St Andrews; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Pension contribution

Employee discounts on Greene King pubs

Employee assistance program

Enhanced family-friendly policies

Wagestream access

Retail discounts with partners

Refer a friend bonus up to £1,500

Job summary

Greene King in Scotland seeks a Team Leader to guide the team through each shift, ensuring service runs smoothly and standards are met.

You'll deputise for management, resolve issues quickly, keep the bar safe and welcoming, and coach colleagues to deliver a memorable customer experience. Strong English communication and a hands-on approach are essential to thrive in a busy pub environment.

Qualifications

• Attention to detail in service and safety checks.
• Lead by example and guide the team during shifts.
• Adapt to busy periods and changing customer needs.
• Maintain a can-do attitude and support colleagues.

Responsibilities

• Lead the team during shifts and ensure smooth operation.
• Deputise for management and resolve issues quickly.
• Organise and coordinate the team during busy periods.
• Keep the bar safe, legal, and welcoming for customers.

Skills

Attention to detail

Leadership by example

Adaptability

Positive attitude

English proficiency

Job description

Greene King in Scotland seeks a Team Leader to guide the team through each shift, ensuring service runs smoothly and standards are met.

You'll deputise for management, resolve issues quickly, keep the bar safe and welcoming, and coach colleagues to deliver a memorable customer experience. Strong English communication and a hands-on approach are essential to thrive in a busy pub environment.