Shift Leader – Drive Team & Guest Experience

Prezzo Trading LTD; Chelmsford; Presencial; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tronc participation

Company pension scheme (eligible)

Life assurance at 2x annual pay

Paid holiday allowance

Refer a friend up to £1,000

Descripción de la vacante

Prezzo Italian is looking for a Duty Manager to own the shift, lead the team on the floor, and ensure every guest experiences great hospitality. You will open and close the restaurant, manage cash and stock, and help maintain high standards of service during busy shifts.

This role offers clear progression toward restaurant management within our growing brands. You should bring energy, a people-first approach, and pride in delivering exceptional hospitality to guests.

Formación

• Experience leading a team on a busy floor in hospitality.
• Strong guest service mindset with a focus on hospitality excellence.
• Capable of cash handling and closing responsibilities.
• Knowledge of food safety, allergen procedures, and licensing basics.
• Active, people-first leadership style with energy and approachability.

Responsabilidades

• Lead the floor during shifts, set the pace and standards.
• Open and close the restaurant safely and on time.
• Manage cash, tills, and stock during your shift.
• Keep labour on track and hand over clearly at shift changes.
• Ensure food safety, allergen procedures, and licensing standards are followed.

Conocimientos

Team leadership

Customer service

Cash handling

Food safety

Communication

Descripción del empleo

Prezzo Italian is looking for a Duty Manager to own the shift, lead the team on the floor, and ensure every guest experiences great hospitality. You will open and close the restaurant, manage cash and stock, and help maintain high standards of service during busy shifts.

This role offers clear progression toward restaurant management within our growing brands. You should bring energy, a people-first approach, and pride in delivering exceptional hospitality to guests.