Shift Leader: Drive Service & Team Excellence

Greggs PLC; Tetford; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay (weekly)

Colleague discount (up to 50%)

Free hot drinks

Paid breaks

Profit sharing with colleagues

Health and wellbeing app

Growing holiday entitlement

Share plans

Pension scheme

Confidential employee

Job summary

Greggs PLC in Tetford, United Kingdom, is hiring a Shift Manager to lead a shop team, ensure excellent customer service across in-store, delivery, click+collect and drive-thru, and keep the shop running when the Manager isn’t around.

You’ll inspire the team, serve customers fast and warmly, prepare products (sandwiches and ovens), keep displays stocked, and maintain a clean, presentable shop; weekly pay, staff discount up to 50%, free hot drinks on shift, paid breaks and a share of profits are

Qualifications

• Experience in retail or food service management.
• Ability to lead a team and deliver great customer service.
• Experience with shift-based operations.

Responsibilities

• Inspire the team to deliver great results and maintain the shop standards.
• Lead by example and serve customers quickly and politely.
• Prepare products, including sandwiches and operating ovens.
• Ensure displays are stocked and the shop is clean and presentable.
• Maintain a tidy, organized and welcoming shop environment.

Skills

Team leadership

Customer service

Retail operations

Job description

Greggs PLC in Tetford, United Kingdom, is hiring a Shift Manager to lead a shop team, ensure excellent customer service across in-store, delivery, click+collect and drive-thru, and keep the shop running when the Manager isn’t around.

You’ll inspire the team, serve customers fast and warmly, prepare products (sandwiches and ovens), keep displays stocked, and maintain a clean, presentable shop; weekly pay, staff discount up to 50%, free hot drinks on shift, paid breaks and a share of profits are