Shift Leader: Drive Performance & Safe, Smooth Operations

gategroup

Braintree

On-site

GBP 28,000 - 36,000

Full time

5 hours ago

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Benefits offered by this job

Free meals

On-site parking

Pension scheme

Life insurance

Training & development

Counselling services

Refer-a-friend bonus

Cycle-to-work

Job summary

gategroup is seeking a Team Leader in the United Kingdom to run the day shift, ensuring targets, standards, and readiness of the team. You will be the steady link between the unit and airside operations, turning a busy shift into a successful one.

You will plan outputs, monitor performance, run briefings, and maintain KPI visibility while upholding health, safety and compliance across multiple areas. This role demands proactive leadership under pressure and strong communication.

Qualifications

Experience leading a team in a fast-paced setting, preferably food/logistics.
Good grasp of hygiene standards and safety practices.
Proven accountability and reliable decision-making in busy shifts.
Strong numeracy and ability to use standard office tools.

Responsibilities

Plan and manage your team's output to meet business, section and customer targets.
Monitor performance daily and flag concerns to the Unit Manager.
Run shift briefings and keep KPIs visible.
Lead daily operational meetings with accurate data.
Resolve conflicts with clear communication and negotiation.
Ensure health, safety, food safety, DfT, security and gateOPEX compliance.
Drive continuous improvement and support audits.
Act as deputy for the Unit Manager and coordinate across departments.