Shift Leader — Drive Great Service & Team Momentum

SmartRecruiters, Inc.; Yate Rocks; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Pension

Career development

Staff discounts

Employee assistance program

Maternity/Paternity policies

Menopause friendly employer

Inns and hotels discounts

Refer a friend program

Wagestream access

Retail discounts

Job summary

Greene King pubs are seeking a proactive Team Leader to drive the shift, ensuring high standards and a warm welcome for every guest. You will lead by example, support the management team, and coordinate a busy crew to deliver memorable experiences across our community pubs.

You will foster a positive team culture, maintain safety and compliance, and adapt quickly to changing needs during peak periods. A competitive salary, pension, and development opportunities are part of the package.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy shifts for smooth operations.
• Ensure the bar is safe, legal, and clean, addressing issues quickly and safely.

Responsibilities

• Lead by example to ensure shift runs smoothly and standards are maintained.
• Keep customers happy with high service levels and attention to detail.
• Support management in delivering exceptional guest experience during peak times.
• Maintain safety, allergen controls and compliance across the bar team.

Skills

Attention to detail

Leadership by example

Adaptability

Positive attitude

English communication

Job description

Greene King pubs are seeking a proactive Team Leader to drive the shift, ensuring high standards and a warm welcome for every guest. You will lead by example, support the management team, and coordinate a busy crew to deliver memorable experiences across our community pubs.

You will foster a positive team culture, maintain safety and compliance, and adapt quickly to changing needs during peak periods. A competitive salary, pension, and development opportunities are part of the package.