Shift Leader — Fast-Paced QSR & Team Coach

POPEYES UK CHICKEN & PIZZA LTD; Greater London; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Refer a friend bonus

Flexible schedules

Free meals on shift

Gym discounts

Tech scheme

Management development programme

Job summary

Popeyes UK CHICKEN & PIZZA LTD is seeking passionate Shift Supervisors to run shifts, coach teams, and deliver outstanding guest experiences in a fast-paced environment. Youll own your shift, direct the team across people, product, and guest experience, and support management in achieving performance goals.

You'll lead pre-shift briefings, set the right tone, ensure food safety standards, and create an energetic, inclusive atmosphere.

Qualifications

• Experience leading a team in a fast-paced environment.
• Ability to coach and develop staff on shift.
• Strong focus on food safety and HACCP standards.
• Excellent communication and guest-service mindset.

Responsibilities

• Run your shift and lead the team to deliver high-quality food and guest experience.
• Support management in hitting targets and driving results.
• Lead pre-shift briefings and keep the team aligned and energized.
• Be a role model, maintain high standards, and lead from the front.
• Create a fun, inclusive environment for staff and guests.
• Coach, train, and develop team members into future leaders.
• Ensure compliance with food safety, health & safety, and company standards.
• Own shift performance including labour, flow, and service.
• Maintain energy, smooth service, and a strong, positive culture.

Skills

Leadership

Team motivation

Communication

HACCP knowledge

Food safety

Job description

Popeyes UK CHICKEN & PIZZA LTD is seeking passionate Shift Supervisors to run shifts, coach teams, and deliver outstanding guest experiences in a fast-paced environment. Youll own your shift, direct the team across people, product, and guest experience, and support management in achieving performance goals.

You'll lead pre-shift briefings, set the right tone, ensure food safety standards, and create an energetic, inclusive atmosphere.