Shift Leader: Customer-Driven Store Leader with Growth

One Stop Stores Ltd; Rotherham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

10% Discount in One Stop & Tesco

Discounted Tesco pharmacy services

Discounted shopping website

Great holiday package

Career development opportunities

Community involvement and charity work

Pension Scheme

Job summary

One Stop Stores Ltd is seeking a Shift Leader to ensure the smooth operation of our store, deliver outstanding customer service, and lead a team to meet daily priorities. You will be the go-to person for colleagues and support the Store Manager in coordinating tasks and community-focused activities.

We value inclusivity and teamwork, and offer benefits and opportunities for career development within a UK retail environment. This role is based in a One Stop store in England/Wales.”

Qualifications

• Experience in a retail supervisory role is desirable.
• Ability to lead a team and manage customer priorities.

Responsibilities

• Model excellent customer service and ensure customer needs are met.
• Build strong relationships with colleagues to foster team spirit.
• Communicate clearly to keep the team informed.
• Take the lead when in charge of the store and make quick, customer-focused decisions.
• Balance priorities between service and replenishment to meet trade patterns.
• Motivate and energise the team to meet performance targets.
• Champion One Stop's Core Purpose and Values in daily operations.

Skills

Customer service

Communication

Team leadership

Flexibility

Decision making

Job description

One Stop Stores Ltd is seeking a Shift Leader to ensure the smooth operation of our store, deliver outstanding customer service, and lead a team to meet daily priorities. You will be the go-to person for colleagues and support the Store Manager in coordinating tasks and community-focused activities.

We value inclusivity and teamwork, and offer benefits and opportunities for career development within a UK retail environment. This role is based in a One Stop store in England/Wales.”