Shift Leader - Create Welcoming, Efficient Pub Shifts

Chef and Brewer; Wales; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Apprenticeship training

Discount on brands

Employee assistance program

Job summary

Chef and Brewer in Wales is seeking a Team Leader to guide frontline colleagues and ensure shifts run smoothly. You will lead by example, maintain high standards, and keep customers happy across busy service periods.

You\'ll deputise for management, organise the team, monitor safety and compliance, and foster a welcoming, efficient pub environment. Excellent communication and a can-do attitude are essential.

Qualifications

• Lead by example to ensure high standards during shifts.
• Deputise for management and resolve issues in their absence.
• Coordinate team during busy periods to keep operations smooth.
• Maintain safety, legality, and cleanliness of the bar at all times.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Team leadership

Customer service

Communication

Problem solving

Staff motivation

Job description

Chef and Brewer in Wales is seeking a Team Leader to guide frontline colleagues and ensure shifts run smoothly. You will lead by example, maintain high standards, and keep customers happy across busy service periods.

You\'ll deputise for management, organise the team, monitor safety and compliance, and foster a welcoming, efficient pub environment. Excellent communication and a can-do attitude are essential.