Pub Shift Leader: Lead a High-Performing Team

Greene King; Ness; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Discount on brand meals and drinks (33

Dining discounts for family (15%)

Greene King Inns and hotels discounts

Refer a friend incentive up to £1,500

Wagestream – access wages before pay

Retail discounts (up to 30%)

Job summary

Greene King is seeking a Team Leader for its Chef & Brewer pubs across the UK. You will lead by example, ensuring the team has what they need to run shifts smoothly and maintain high standards, keeping customers happy.

You’ll deputise for management, resolve issues, and create a welcoming, high-service environment. You’ll be part of a nationwide pub group offering career progression, employee benefits, and a supportive team culture.

Qualifications

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues during their absence.
• Coordinate the team during busy shifts to keep service smooth and efficient.
• Maintain bar safety, legality, and cleanliness during all hours of operation.

Responsibilities

• Lead by example to ensure shift runs like clockwork.
• Support and develop team members to deliver great guest experiences.
• Handle customer concerns quickly and professionally.
• Ensure compliance with safety, health, and alcohol licensing requirements.

Skills

Team leadership

Customer service

Problem solving

Communication

Job description

Greene King is seeking a Team Leader for its Chef & Brewer pubs across the UK. You will lead by example, ensuring the team has what they need to run shifts smoothly and maintain high standards, keeping customers happy.

You’ll deputise for management, resolve issues, and create a welcoming, high-service environment. You’ll be part of a nationwide pub group offering career progression, employee benefits, and a supportive team culture.