Shift Leader

Hickorys Smokehouse; Huddersfield; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Free team meals on shift

Birthday meal on us

25% team discount

24/7 wellbeing support

Christmas Day off

Job summary

Hickory's Smokehouse is seeking a Shift Leader in the United Kingdom. The role offers a package of up to £16.21 per hour including Tip Jar. You will lead shifts, drive guest satisfaction, and support the management team to deliver outstanding restaurant results.

We reward progression with award-winning training and a supportive culture that values work-life balance. Applicants must have the right to work in the UK and be at least 18 years old.

Qualifications

• Leading shifts and supporting management to ensure smooth restaurant service.
• Delivering exceptional guest experience and maintaining high standards of operation.
• Coaching and developing team members to improve performance and service quality.

Responsibilities

• Lead shift operations to ensure smooth service and adherence to standards.
• Drive guest satisfaction through proactive service and issue resolution.
• Support the management team with training and team development.
• Maintain people standards and contribute to strong restaurant results.

Skills

Shift leadership

Guest service

Team coaching

Communication

Decision making

Job description

Join us as a Shift Leader and we can offer you a package of up to £16.21 per hour including Tip Jar! Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards! The Shift Leader supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision-making. The Shift Leader plays a key role in maintaining people standards, guest experience, and restaurant results. So, if you love guests, ooze personality & you’re eager to develop your art, you would definitely fit in with us. We can offer you real progression opportunities and a company culture that really cares and embraces work life balance. You’ll be rewarded with competitive pay & a host of benefits on offer. You work hard for us, and we will invest in you. Big time.

Why join Hickory's?

• A package of up to £16.21 per hour including Tip Jar - that’s up to £3.00 per hour in tips!
• £250k bespoke-built kitchen with USA-imported smokers
• Award-winning training & clear progression opportunities
• Free team food on shift & a birthday meal on us - Huge BBQ menu with endless possibilities!
• Christmas Day off
• Paid time off for life’s big moments (weddings, first day at school, moving into your first home & more
• 25% team discount across Hickory’s (Rising to 50% with loyal service)
• 24/7 wellbeing support & a culture that truly values work-life balance
• Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
• Up to £1000 for you - through the refer a friend scheme

Please note: To be considered for this position you must have the legal right to work in the UK and be at least 18 years old.