Waiter / Waitress (Full Time)

Hickorys Smokehouse; Birmingham; On-site; GBP 12,000 - 22,000; Full time

Benefits offered by this job

Free team food

Christmas Day off

Paid time off for life’s big moments

Team discount

Wellbeing support

Road trips

Refer a friend scheme (£1000)

Award-winning training

Progression opportunities

USA-imported smokers

Job summary

Hickory's Smokehouse in Birmingham is seeking a friendly Server to join our team and help deliver outstanding hospitality. You will be responsible for running a section, taking orders, and engaging with guests to ensure they leave excited about their experience.

We offer a competitive package up to £15.80 per hour including Tips, plus training that helps you grow and progress within the company. Enjoy a supportive team, staff meals, and a culture that values work-life balance.

Qualifications

• Experience in hospitality preferred.
• Willingness to learn and represent the brand.

Responsibilities

• Run a section within the restaurant and take orders.
• Get to know the local community and ensure guests leave satisfied.
• Benefit from award-winning training and clear progression opportunities.

Skills

Customer service

Enthusiastic personality

Team player

Job description

Join us as a Server and we can offer you a package of up to £15.80 per hour including Tip Jar

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!

If you think you could love our guests as much as we do, you are bursting with enthusiasm & drive, we think you will fit right in.

Whether you are a lifelong chatterbox or need bringing out of your shell a bit, with loads of experience or new to all things hospitality our award-winning training & team will help you learn the skills to ‘own the floor’ and become a true hospitality star. You’ll be responsible for running a section within your restaurant, taking orders, getting to know our local community, and ensuring guests leave ‘dancing out the door’!

We look after our team and are passionate about promoting hospitality as a top career choice.

You’ll be rewarded with competitive pay & a host of benefits on offer. We can offer you real progression opportunities and a company culture that really cares and embraces work life balance. You work hard for us, and we will invest in you. Big time.

Why join Hickory's?

• A package of up to £15.80 per hour including Tip Jar - that’s up to £3.00 per hour in tips!
• £250k bespoke-built kitchen with USA-imported smokers
• Award-winning training & clear progression opportunities
• Free team food on shift & a birthday meal on us - Huge BBQ menu with endless possibilities!
• Christmas Day off
• Paid time off for life’s big moments (weddings, first day at school, moving into your first home & more)
• 25% team discount across Hickory’s (Rising to 50% with loyal service)
• 24/7 wellbeing support & a culture that truly values work‑life balance
• Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
• Up to £1000 for you - through the refer a friend scheme