Shift Lead - Food - Mannington Swindon

Marks & Spencer Plc; Swindon; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer Plc is seeking a committed colleague to lead the fill operation, delivering a salesfloor ready to trade and coordinating resources to serve, sell and fill. This frontline role involves early mornings and varied hours, with responsibility for opening and closing tasks, cash handling and logging operational issues to keep the store running smoothly.

You will help maintain a clean, safe, well-presented store, support nearby stores when needed, and model excellent customer service

Responsibilities

• Lead the fill operation and coordinate resources to serve, sell and fill.
• Coordinate resource to deliver daily operational tasks during fill operations.
• Lead the fill operation and coach colleagues on One Best Way to drive productivity.
• Allocate resources to deliver a quick payment experience.
• Enable daily operational processes across the store at the correct times.
• Coordinate the team to deliver a clean, safe and well-presented store.
• Create a great team atmosphere that is inclusive of everyone.
• Role model great customer service and M&S behaviours.
• Support Colleague Managers by sharing observations to help deliver high performance.
• Support nearby stores if operationally required.
• Responsible for being a key holder and handling opening/closing tasks, cash handling and TSL compliance in peripheral hours.

Job description

Work Pattern

Sunday 12:00-20:00
Monday OFF
Tuesday 04:00-12:00
Wednesday 14:00-22:00
Thursday 12:00-20:00
Friday 12:00-20:00
Saturday OFF
Sunday OFF
Monday 14:00 -22:00
Tue 14:00-22:00
Wed OFF
Thursday 04:00-12:00
Friday 07:00-15:00
Saturday 04:00-12:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimerThis job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager

Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager

Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening

Allocate resource effectively to deliver a quick payment experience

Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times

Coordinate the team to deliver a clean, safe and well-presented store

Play their part in creating a great team atmosphere that is inclusive of everyone

Role model great Customer Service

Role model the M&S behaviours and Colleague Expectations across the store

Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues

Support nearby stores if operationally required

Responsible for being an key holder and answering call outs as required
Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.