Shift Lead - Food - Mannington Swindon

Marks and Spencer; Swindon; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer in Swindon is seeking a proactive frontline team member to support early morning store opening. You will lead fill operations, ensure shelves are ready to trade, and collaborate with colleagues to deliver a smooth shopping experience.

Role involves working early shifts, being a key holder, and upholding M&S standards of service across the store.

Responsibilities

• To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager
• Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager
• Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
• Allocate resource effectively to deliver a quick payment experience
• Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times
• Coordinate the team to deliver a clean, safe and well-presented store
• Play their part in creating a great team atmosphere that is inclusive of everyone
• Role model great Customer Service
• Role model the M&S behaviours and Colleague Expectations across the store
• Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues
• Support nearby stores if operationally required
• Responsible for being a key holder and answering call outs as required
• Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
• This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.

Job description

All the details

Work Pattern

• Sunday 12:00-20:00
• Monday OFF
• Tuesday 04:00-12:00
• Wednesday 14:00-22:00
• Thursday 12:00-20:00
• Friday 12:00-20:00
• Saturday OFF
• Sunday OFF
• Monday 14:00 -22:00
• Tue 14:00-22:00
• Wed OFF
• Thursday 04:00-12:00
• Friday 07:00-15:00
• Saturday 04:00-12:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimerThis job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Job Responsibilities

• To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager
• Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager
• Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
• Allocate resource effectively to deliver a quick payment experience
• Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times
• Coordinate the team to deliver a clean, safe and well-presented store
• Play their part in creating a great team atmosphere that is inclusive of everyone
• Role model great Customer Service
• Role model the M&S behaviours and Colleague Expectations across the store
• Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues
• Support nearby stores if operationally required
• Responsible for being a key holder and answering call outs as required
• Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
• This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.