Shift Lead - Food - Newtownbreda

Marks and Spencer; Antrim; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks and Spencer in Antrim is seeking a proactive frontline colleague to lead the fill operation and ensure the sales floor is ready to trade. You will coordinate resources to Serve, Sell and Fill, and support the Colleague Manager in their absence to keep momentum.

This role requires 18+ and includes an unsocial premium of £3.00 per hour for hours between 22:00 and 06:00, with evening and weekend patterns as shown.

Qualifications

• Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Responsibilities

• Lead the fill operation and coordinate resources to deliver a quick payment experience.
• Coordinate the team to deliver a clean, safe and well-presented store.
• Support Colleague Managers by sharing observations to deliver high performance.

Job description

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

All the details

Work Pattern

Week 1

• Monday 20:00 - 00:00
• Tuesday 20:00 - 00:00
• Thursday 19:00 - 00:00
• Friday 18:00 - 00:00
• Saturday 18:00 - 00:00

Week 2

• Sunday 18:00 - 00:00
• Tuesday 20:00 - 00:00
• Wednesday 20:00 - 00:00
• Thursday 19:00 - 00:00
• Friday 18:00 - 00:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager

Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager

Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening

Allocate resource effectively to deliver a quick payment experience

Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times

Coordinate the team to deliver a clean, safe and well-presented store

Play their part in creating a great team atmosphere that is inclusive of everyone

Role model great Customer Service

Role model the M&S behaviours and Colleague Expectations across the store

Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues

Support nearby stores if operationally required

Responsible for being a key holder and answering call outs as required

Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.