Shift Lead: Fast-Paced Retail Leadership

Ripon Bid Ltd.; United Kingdom; Remote; GBP 21,000 - 25,000; Full time

Job summary

M&S in the United Kingdom is seeking a Shift Lead to help run the store during key trading hours, delivering great service while guiding the team on the shop floor. You’ll balance hands-on duties with leadership, serving customers, stocking shelves and using store systems to keep operations moving smoothly.

The role demands energy, reliability and the ability to respond quickly to changing demand. Week 1/Week 2 notes mention flexible shifts and early starts; under-18s are not eligible per health

Qualifications

• Experience leading a retail floor.
• Able to adapt during busy periods.
• Comfort with using store systems and tills.

Responsibilities

• Lead the shop floor during key trading hours.
• Serve customers and maintain high standards.
• Coordinate tasks and allocate resources.
• Ensure store is clean, stocked and safe.
• Support team to deliver great results.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

M&S in the United Kingdom is seeking a Shift Lead to help run the store during key trading hours, delivering great service while guiding the team on the shop floor. You’ll balance hands-on duties with leadership, serving customers, stocking shelves and using store systems to keep operations moving smoothly.

The role demands energy, reliability and the ability to respond quickly to changing demand. Week 1/Week 2 notes mention flexible shifts and early starts; under-18s are not eligible per health