ServiceNow Technical Architect

JR United Kingdom; Preston; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading company in the tech industry is looking for a ServiceNow Technical Architect in Preston. In this long-term contract, you will leverage your expertise in ServiceNow CSM to lead the design and implementation of scalable solutions. You will work closely with stakeholders to align solutions with business goals while guiding development teams and enforcing best practices.

Qualifications

• Seasoned ServiceNow Technical Architect with strong CSM expertise.
• Experience in designing and implementing scalable solutions.
• Ability to lead technical design sessions and governance.

Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM.
• Collaborate with stakeholders to translate business requirements.
• Define best practices for platform development and integration.

Skills

ServiceNow CSM

Integration

Technical Design

Job description

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ServiceNow Technical Architect, Preston, Lancashire

Client: Innova Solutions

Location: Preston, Lancashire, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 4

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Job Title: ServiceNow Technical Architect

Long term Contract

Role Overview

Architect with strong overall expertise and CSM experience. He/She will need to work on connecting the client CSM portal with another portal and in all data exchange between the 2 portals.

We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical standards.

Key Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM, ensuring alignment with enterprise architecture and business goals
• Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
• Define and enforce best practices for platform development, integration, and configuration
• Collaborate with stakeholders to translate business requirements into robust technical solutions
• Guide development teams and ensure adherence to architectural standards and coding practices
• Drive innovation by leveraging new ServiceNow features and capabilities