ServiceNow Technical Architect

JR United Kingdom; Bolton; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading technology company seeks a ServiceNow Technical Architect in Bolton. The role entails leading the design and implementation of robust ServiceNow solutions with a focus on Customer Service Management. Successful candidates will have deep expertise in ServiceNow and experience in technical governance.

Qualifications

• Strong expertise in ServiceNow and CSM required.
• Experience in architecture and design for scalable solutions.
• Proven track record in leading technical design sessions.

Responsibilities

• Architect end-to-end ServiceNow solutions focused on CSM.
• Lead technical design sessions and architecture reviews.
• Define best practices for platform development and integration.

Skills

ServiceNow

Customer Service Management (CSM)

Technical Architecture

Platform Development

Integration

Job description

Social network you want to login/join with:

ServiceNow Technical Architect, Bolton, Greater Manchester

Client: Innova Solutions

Location: Bolton, Greater Manchester, United Kingdom

Job Category: Other

-

EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Job Title: ServiceNow Technical Architect

Long term Contract

Role Overview

Architect with strong overall expertise and CSM experience. He/She will need to work on connecting the client CSM portal with another portal and in all data exchange between the 2 portals.

We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical standards.

Key Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM, ensuring alignment with enterprise architecture and business goals
• Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
• Define and enforce best practices for platform development, integration, and configuration
• Collaborate with stakeholders to translate business requirements into robust technical solutions
• Guide development teams and ensure adherence to architectural standards and coding practices
• Drive innovation by leveraging new ServiceNow features and capabilities