ServiceNow Technical Architect

JR United Kingdom; Bradford; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading company seeks a seasoned ServiceNow Technical Architect to join their team in Bradford. The role involves architecting and implementing scalable ServiceNow solutions focusing on Customer Service Management, with an emphasis on technical design and best practices. This long-term contract position offers an exciting opportunity to drive innovation and lead transformations using ServiceNow capabilities.

Qualifications

• Deep expertise in Customer Service Management (CSM) module.
• Experience leading architecture design and implementation.
• Proven background in ServiceNow solution delivery.

Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM.
• Lead technical design sessions and architecture reviews.
• Collaborate with stakeholders to translate business requirements.

Skills

Customer Service Management (CSM)

Architecture

Integration

Technical Design

Governance

Tools

ServiceNow

Job description

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ServiceNow Technical Architect, bradford

Client: Innova Solutions

Location: bradford, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Job Title: ServiceNow Technical Architect

Long term Contract

Role Overview

Architect with strong overall expertise and CSM experience. He/She will need to work on connecting the client CSM portal with another portal and in all data exchange between the 2 portals.

We are seeking a seasoned ServiceNow Technical Architect with deep expertise in the Customer Service Management (CSM) module. This role involves leading the design, architecture, and implementation of scalable ServiceNow solutions that align with business objectives and technical standards.

Key Responsibilities

• Architect end-to-end ServiceNow solutions with a focus on CSM, ensuring alignment with enterprise architecture and business goals
• Lead technical design sessions, architecture reviews, and provide governance across ServiceNow implementations
• Define and enforce best practices for platform development, integration, and configuration
• Collaborate with stakeholders to translate business requirements into robust technical solutions
• Guide development teams and ensure adherence to architectural standards and coding practices
• Drive innovation by leveraging new ServiceNow features and capabilities