ServiceNow Tech Lead: AI-Driven ITOM & Cloud DevOps (UK)

RapDev; United Kingdom; On-site; GBP 120,000 - 150,000; Full time

Benefits offered by this job

Private healthcare

Unlimited PTO

Family leave

Fitness subsidies

Job summary

RapDev is seeking engineers based in the UK to solve complex problems for ServiceNow customers. You will learn and integrate AWS, GCP, Azure with Jenkins and Github while supporting ServiceNow platforms, ITOM and Datadog integrations.

Applicants should be comfortable working on multiple projects, self-guided with a willingness to learn new technologies, and able to collaborate with customers on implementations.

Qualifications

• Bachelor's degree or equivalent experience in Computer Science or related field.
• Development experience with JavaScript or ServiceNow.
• Experience with ITOM products is a plus.
• Experience in Cloud-Native implementations of Discovery, Service Mapping, AIOps is a plus.

Responsibilities

• Develop quality software and web applications.
• Analyze and maintain existing software applications.
• Design highly scalable, testable code.
• Discover and fix programming bugs.
• 3rd party integration development (REST, SOAP, mid servers, etc).
• Write/create custom business rules, client scripts, script includes, UI policies, ACLs, UI scripts.
• Work independently with customers on implementations and remote services.
• Troubleshoot basic configuration/script issues.
• Attend requirements review and validation sessions as needed.
• Participate in SCRUM calls
• Utilize strong written and verbal communication skills.
• Stay on time and on task with assigned customer work.

Skills

JavaScript

ServiceNow

ITOM

Cloud-Native

Education

Bachelor's degree in Computer Science

Tools

Jenkins

GitHub

Job description

RapDev is seeking engineers based in the UK to solve complex problems for ServiceNow customers. You will learn and integrate AWS, GCP, Azure with Jenkins and Github while supporting ServiceNow platforms, ITOM and Datadog integrations.

Applicants should be comfortable working on multiple projects, self-guided with a willingness to learn new technologies, and able to collaborate with customers on implementations.