ServiceNow Technical Lead

Next Ventures; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading digital transformation consultancy seeks an experienced ServiceNow Technical Lead to oversee enterprise-level delivery projects in the UK. The role involves leading technical design sessions, mentoring development teams, and ensuring high-quality implementation of ServiceNow solutions. Ideal candidates will have proven experience in ServiceNow and strong leadership skills. This is a contract role with opportunities for long-term extensions.

Qualifications

• Proven experience as a ServiceNow Technical Lead or Senior Developer.
• Strong understanding of ServiceNow module configuration.
• Excellent stakeholder communication.

Responsibilities

• Lead technical design sessions and oversee solution implementation.
• Act as the primary technical authority on ServiceNow development.
• Guide and mentor development teams.

Skills

ServiceNow architecture understanding

Leadership ability

Stakeholder communication

ITSM module experience

ITOM module experience

Education

ServiceNow certifications (CSA, CAD, CIS)

Job description

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We’re partnered with a leading digital transformation consultancy to hire an experienced ServiceNow Technical Lead to support enterprise-level delivery projects across ITSM, ITOM, and custom ServiceNow applications.

Role Overview

You’ll take ownership of the technical direction, design, and delivery of ServiceNow solutions. The role involves leading development teams, working closely with architects and project managers, and ensuring all technical implementations meet best practice and customer requirements.

Key Responsibilities

• Lead technical design sessions and oversee solution implementation
• Act as the primary technical authority on ServiceNow development
• Provide hands‑on expertise across ITSM, ITOM, and custom applications
• Collaborate with business and technical stakeholders to define requirements
• Ensure quality assurance, code reviews, and adherence to platform governance
• Guide and mentor development teams to deliver scalable and maintainable solutions

Key Skills & Experience

• Proven experience as a ServiceNow Technical Lead or Senior Developer
• Strong understanding of ServiceNow architecture and module configuration
• Experience with ITSM and ITOM modules (CMDB, Discovery, Event Management)
• Excellent stakeholder communication and leadership ability
• ServiceNow certifications (CSA, CAD, CIS – ITSM/ITOM) are advantageous
• Remote UK
• 6‑month initial contract with long‑term extensions

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Information Technology

Industries

Staffing and Recruiting