ServiceNow Senior Technical Consultant

JR United Kingdom; Derby; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading IT Service Management consultancy seeks a ServiceNow Consultant to work on implementation projects. Candidates should possess hands-on development experience in ServiceNow and relevant certifications. This role offers an excellent opportunity to join a reputable team and develop further expertise in a collaborative environment.

Qualifications

• Appreciation of ITSM tools and ITIL fundamentals.
• Experience with multiple ServiceNow implementations is preferred.

Responsibilities

• Responsible for specific module development or end-to-end implementation.
• Advise customers on potential solutions and provide delivery support.

Skills

Hands-on development experience in ServiceNow

Strong communication skills

Education

ServiceNow System Administration (CSA)

ServiceNow Implementation Specialist (CIS)

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably within a specialist consultancy environment. ServiceNow-specific certifications are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are essential, along with the ability to present as credible and knowledgeable in front of clients. Ideally, you will have worked on multiple ServiceNow implementations with various clients, though this is not mandatory. This is an excellent opportunity for someone with ServiceNow development expertise to join a reputable team of consultants and developers.

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