ServiceNow Senior Technical Consultant

JR United Kingdom; Lincoln; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading IT Service Management consultancy as a ServiceNow Developer. This role involves working on various implementation projects, where you'll contribute to module development and engage with clients to identify effective solutions. The ideal candidate will have a strong understanding of ITSM tools and relevant ServiceNow certifications. This opportunity allows for further professional development within a respected team.

Qualifications

• Hands-on development experience in ServiceNow.
• Broad appreciation of ITSM tools.
• Experience in multiple ServiceNow implementations preferred.

Responsibilities

• Responsible for module development or end-to-end implementation.
• Advising customers on potential solutions.
• Delivering training and hand-over to internal teams.

Skills

Communication

ServiceNow Development

ITIL Fundamentals

Education

ServiceNow System Administration Certification

ServiceNow Implementation Specialist Certification

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad appreciation of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow-specific certifications are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are required, along with the ability to present as credible and knowledgeable in front of clients. Ideally, you will have worked on multiple ServiceNow implementations with various clients, though this is not essential. This is an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.

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