ServiceNow Senior Technical Consultant

JR United Kingdom; Stoke-on-Trent; On-site; GBP 40,000 - 65,000; Full time

Job summary

A leading IT Service Management consultancy is seeking a ServiceNow Consultant to join their respected team, handling implementation projects and module development. The successful candidate will possess hands-on experience in ServiceNow and ITIL knowledge, offering an excellent opportunity to enhance their career in a dynamic environment.

Qualifications

• Broad understanding of ITSM tools.
• Hands-on experience with ServiceNow development.
• Optional consultancy experience inServiceNow ecosystem.

Responsibilities

• Responsible for ServiceNow module development and end-to-end implementation.
• Advising customers on solutions and managing training and hand-over to teams.
• Working both individually and as part of a team on various projects.

Skills

Communication

ITIL fundamentals

ServiceNow development

Education

ServiceNow System Administration (CSA)

ServiceNow Implementation Specialist (CIS)

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad understanding of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow-specific accreditations such as System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines are preferred. Strong communication skills are essential, along with the ability to present as credible and knowledgeable to clients. Ideally, you will have worked on multiple ServiceNow implementations with various clients, although this is not mandatory. This role offers an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.

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