ServiceNow Senior Technical Consultant

JR United Kingdom; Nottingham; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading IT consultancy is seeking a ServiceNow Developer to join their team. This role involves working on various ServiceNow implementation projects, including module development and client training. Ideal candidates will have a strong grasp of ITSM, hands-on ServiceNow experience, and relevant certifications. This position offers excellent career growth potential and the chance to work with a highly respected team of consultants.

Qualifications

• Experience in ServiceNow implementation projects.
• Hands-on development experience in ServiceNow.
• Broad understanding of ITSM tools.

Responsibilities

• Responsible for ServiceNow module development and implementation.
• Advising customers on potential solutions.
• Training and hand-over to internal teams.

Skills

Communication

ServiceNow Development

ITIL Fundamentals

Education

ServiceNow System Administration Certification (CSA)

ServiceNow Implementation Specialist Certification (CIS)

Job description

Working within an industry-leading IT Service Management consultancy, you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when required, individually. Depending on the scope and scale of the project, you will be responsible for specific module development or end-to-end implementation, from initial scoping and advising customers on potential solutions, through delivery, and into training and hand-over to internal teams. Additional training will be provided as required.

The successful candidate will have a broad understanding of ITSM tools and ITIL fundamentals, with hands-on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow-specific certifications are preferred, including System Administration (CSA) and Implementation Specialist (CIS) across multiple product lines. Strong communication skills are required, along with the ability to present as credible and knowledgeable in front of clients. Ideally, you will have worked on multiple ServiceNow implementations with various clients, though this is not essential. This is an excellent opportunity for someone with ServiceNow development expertise to join a highly respected team of consultants and developers.